Shipping Policy

This Shipping Policy applies to all orders placed on Sonny Angel Goods | USA Discount Store. It standardizes our order processing, shipping, delivery, and logistics rules, ensuring transparent, consistent, and reliable shipping services for all global customers.

1. Order Processing & Shipping Schedule

Equipped with a standardized warehousing management system, we process all confirmed and paid orders efficiently. All valid orders will be dispatched within 1 to 3 working days (excluding official holidays and store closed days). After order confirmation, our warehouse team will complete product picking, strict quality inspection, professional packaging, and outbound procedures in sequence. Every item is carefully checked before shipment to guarantee brand-new, intact, and authentic product conditions and avoid unreasonable shipping delays.

2. Global Delivery Timeframe

To deliver a unified shopping experience for every global user, we implement a consistent delivery standard for all domestic and international orders. The standard delivery time is 6 to 12 working days. Minor delivery fluctuations may occur due to objective factors including logistics transit, customs clearance procedures, and weather conditions, which fall within the normal scope of international logistics. Our team will track the logistics status continuously to ensure stable parcel transportation.

3. Expedited Delivery Service

We provide optional expedited delivery services for customers with urgent receiving demands. Customers can select the expedited shipping channel during checkout. All expedited orders will be prioritized in warehousing processing, outbound arrangement, and logistics transit to greatly shorten the delivery cycle and meet urgent shopping needs.

4. Shipping Fee Regulations

We offer free worldwide shipping for all products in our store. There are no shipping fees, packaging fees, or additional logistics surcharges for any orders, regardless of order amount, product type, or delivery destination. No minimum purchase is required to enjoy the free shipping benefit.

5. Logistics Tracking & After-Sales Support

Once your order is shipped, we will update the official tracking number and real-time logistics information on your order detail page immediately. You can check the parcel transportation status anytime online. If you encounter logistics abnormalities such as parcel detention, delayed transit, or abnormal updates, please contact our customer support team promptly. We will verify the issue and provide effective solutions as soon as possible to ensure successful parcel delivery.